What’s cooking: Eye for Pharma: United for healthcare
Opticom took the opportunity to hear and discuss What’s cooking in Pharma, at the annual Eye for Pharma’s Barcelona Conference 2017. Buzz words such as patient empowerment, digital services, multi-stakeholder collaboration, and customer engagement confirm that the industry is clearly widening its “customer focus” to include a strongerContinue reading →
Opticom donates to the International Children's Villages
Opticom is proud to announce that 10,000 SEK was donated to the International Children's Villages as a result of telephone and face-to-face qualitative interviews on behalf of the participants.Continue reading →
Customer satisfaction research
With an extensive experience in conducting customer satisfaction research, clients often rely on Opticom to interview their key customers to find out how satisfied they are. At times, however, respondents for customer satisfaction surveys include many of Opticom’s own clients, both when interviewing companies distributing paper, but also whenContinue reading →