Customer focus is UPM’s highest priority
Throughout the years, Opticom has promoted the significance of conducting regular customer satisfaction surveys to many of its clients. Conducting these surveys and, more importantly, acting upon the results so that customer relations can be further strengthened, has helped many of our clients to strengthen their market position. UPM is one of Opti...Continue reading →
Neurology Clinic: Opticom as an advising partner for start up at Sophiahemmet
The neurology field is facing increasing demands; such as a fast-growing population, increase of ageing patients and major advances in neuroscience. Thus, wide changes are needed in order to meet the care challenges for patients with neurological diseases. In Stockholm, a new private concept is now being shaped; providing care and serving as a comp...Continue reading →
Stakeholder management services
Successful stakeholder management not only requires certain competence and skill sets but may also involve organizational changes. Opticom has helped many pharmaceutical companies to optimize their Stakeholder Management by means of one or more of the following services: Stakeholder mapping Stakeholder analysis Stakeholder management wor...Continue reading →