It isn’t possible to improve our own operations unless we have properly identified our strengths and weaknesses as seen by the people that we ultimately answer to – our customers. A Customer Satisfaction Study helps to track and understand the overall satisfaction of the customers and our competitive advantages in the marketplace, and reveals as well areas for improvement. Continue reading

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One year after the start of the race in Southampton ASSA ABLOY announces the results of the final employee survey. The Global manager- and employee survey that has been carried out by OPTICOM shows that 14 250 employees during the year have increased their knowledge about ASSA ABLOYs mission, priorities and ways of working. 18 250 employees feel very proud of belonging to the ASSA ABLOY Group. In total the survey includes 70 companies in the Group. Continue reading

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