News & Insights
How to increase engagement among your employees and customers?
Published - 2021/03/17
Forest Industry, Healthcare Industry, Industry & services
Better understanding customers and other important stakeholders is critical to become a market leader … but not as easy as it sounds if you are missing the step of making sure valuable learnings result in actions that are ready for implementation.
See how Holmen is utilizing in-depth feedback from potential customers to drive business development
Published - 2020/10/21
Forest Industry
In brief – Holmen Paper wanted quick confirmation that a new product concept had market potential and was commercially relevant. In order to test the new concept Holmen Paper launched an extensive market research project including in-depth interviews with potential customers in 15 European countries. “We have gained market knowledge and it has also been an excellent market temperature sensor, giving us guidance on the way forward and helping us in our strategic decision making” explains Tommy Wiksand, VP Business Development at Holmen Paper. The encouraging feedback gave Holmen Paper the necessary proof-of-concept to continue testing and fine-tuning the product offering. Read the full story of how Holmen Paper is utilizing this in-depth feedback from potential customers to drive new business development.
See how SCA Wood lifts its business to new heights by engaging customers and employees
Published - 2020/09/11
Forest Industry
In brief - Results from a comprehensive study among key customers across 12 different countries in Europe, North Africa and Asia show that customers express a very positive attitude towards SCA Wood. “We want our customers to be heard and understood” explains Vanessa Pihlström, Marketing Communication Officer.
Take advantage of our virtual Future Lab method
Published - 2020/06/16
Forest Industry, Healthcare Industry, Industry & services
Don't lose momentum, take this exceptional opportunity and reach out to your most important stakeholders. Meet, discuss, gain insights and inspire your target groups with our virtual meeting method. Mixing live broadcasting with interactive on-line discussions under the guidance of our experienced moderators.
Opticom awarded EcoVadis certification for 2019
Published - 2019/12/10
Forest Industry, Healthcare Industry, Industry & services
EcoVadis is the world’s most trusted provider of business sustainability ratings, intelligence and collaborative performance improvement tools for global supply chains. Combining People, Process and Platform.
SCA Containerboard - Strengthening customer relationships and improving market positioning
Published - 2019/10/09
Forest Industry
“Greatly appreciated by our customers and an invaluable tool to strengthen customer relations and further improve SCA’s market position”. Mikael Frölander has vast experience from the international forest industry, previously also holding positions at Grycksbo AB, Papyrus and Stora Enso.
Mikael Selling, Co-founder of Opticom, speaks at the Europulp annual seminar in Barcelona
Published - 2019/09/26
Forest Industry
On September 12, Mikael spoke at the Europulp/Utipulp seminar in Barcelona. Mikael’s speech focused on “The global consumer perspective on the environment and sustainable forestry”.
Iggesund, Stora Enso and BillerudKorsnäs: owners of the most valuable brands of cartonboard
Published - 2018/09/05
Forest Industry
Since the first survey conducted in 2004, Opticom’s brand tracking survey has been the industry standard benchmark by which all virgin fibre cartonboard brands are evaluated.
Is the Pulp market becoming non-cyclic? Here are 10 arguments
Published - 2018/01/10
Forest Industry
“You can’t see the forest for all the trees”. In Sweden, with some 80 percent of the land covered by forests, that is a pretty obvious remark. But it is also a Swedish proverb, meaning that it’s hard to see what’s under your nose.
Celebrating 30 years as advisors to the global Forest Industry (1987-2017)
Published - 2017/05/03
Forest Industry
There are many people who have been part of Opticom’s history and have been valuable in contributing to our success. Our roots stem from research and analysis, which has provided our clients with true customer knowledge. This knowledge has served as the foundation for decisions that aim at creating bottom line value for our customers across the industry.
The 7 lives of a tree. Sustainable enough?
Published - 2017/03/09
Forest Industry
Take a closer look at the cardboard box that you just opened, or the newspaper you finished reading, or the bag of toilet tissue you recently bought. In an earlier life, they all used to be trees. Or rather, the cellulose fibres these products are made of used to be trees. But since then, the fibres have made a long journey.
Where did your kitchen table grow?
Published - 2017/01/10
Forest Industry
You probably don’t have the faintest idea. But it is an important question to ask. Not only for you, but the entire globe. Think about how much you care about the food you eat. You ask questions, such as were the hens happy laying the eggs? Did the cows eat well? Are the carrots grown organically? Or did the peas get sprinkled with pesticides? It’s also become more important to know about the entire value chain, if the products come from a farm nearby, or have they been flown across the globe?
Will plastic pollution help save the planet? And sell more pulp?
Published - 2017/12/06
Healthcare Industry
Now here’s a challenging line of thought. We know that polymer materials, commonly known as micro plastics, are literarily flooding our oceans, endangering numerous species. Almost all of these micro pieces of plastics come from discarded packaging; bags, cartons, bottles, trays, wraps, blisters, you name it. To make things worse, the absolute majority of these packaging stem from fossil oil. So, they don’t only kill fish, they contribute to climate change.
Tell your customers what they need
Published - 2005/07/01
Forest Industry
Over the years, Opticom has conducted extensive research on buying behavior among customers in the pulp and paper industry. In particular, our Brand Equity surveys have demonstrated the complexity of the paper buying market and the consequently difficult task of segmenting the customers into distinct and easily manageable marketing categories.
How digital technology is driving home care
Published - 2022/09/30
Healthcare Industry
Digital technologies are contributing to rapid and fundamental changes in almost every aspect of our daily lives and this trend shows no sign of slowing down, not least within the healthcare sector which has seen a significant acceleration towards digital transformation since the pandemic began. As a result, venture capital funding for digital health companies in 2021 was a record $46.6 billion.
Growing pressure on pharma to use more sustainable packaging solutions
Published - 2022/09/11
Healthcare Industry
One of the biggest bottlenecks in getting advanced drug therapies and vaccines to patients in need has nothing to do with funding, research, or a lack of participants in trials — but the actual packaging of the pharma product. There are many boxes to tick when choosing the most appropriate packaging: including preservation of therapeutic effects, ensuring global supply with minimal environmental impact, avoiding counterfeit, using best chain-of-custody, among others.